Terms of Service
Last updated: March 9, 2025
Introduction
Welcome to TravaniaMaldives.com. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using TravaniaMaldives.com, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our website or services.
Definitions
- "Company" refers to TravaniaMaldives.com, its owners, employees, agents, and affiliates.
- "Services" refers to the booking and arrangement of accommodations, activities, and travel services in the Maldives.
- "User" refers to individuals who access or use our website or services.
- "Booking" refers to a reservation made through our platform for accommodations or activities.
- "Resort Partner" refers to any hotel, resort, or activity provider with whom we partner to offer services.
Booking and Reservation Terms
Booking Process
All bookings made through TravaniaMaldives.com are subject to availability and confirmation from our Resort Partners. We act as an intermediary between you and the Resort Partners, facilitating the booking process.
Payment Terms
Payment terms vary by resort and booking type. Typically:
- A deposit (usually 25-50% of the total booking amount) is required at the time of booking
- The remaining balance is due 30-60 days before arrival (varies by resort)
- For bookings made within 30 days of arrival, full payment is often required
- All payments are processed securely through our payment partners
Cancellation and Refund Policy
Cancellation policies vary by resort and are clearly displayed during the booking process. General guidelines are:
- Cancellations 60+ days before arrival: full refund minus processing fees
- Cancellations 30-60 days before arrival: 50% refund
- Cancellations less than 30 days before arrival: no refund
- Special promotions and discounted rates may have stricter cancellation policies
We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when making bookings
- Use our website and services only for legitimate travel planning purposes
- Comply with all applicable laws and regulations
- Respect the rules and policies of our Resort Partners
- Not engage in any activity that could damage or impair our website or service
- Be responsible for securing necessary travel documents (passports, visas, etc.)
Intellectual Property
All content on TravaniaMaldives.com, including text, graphics, logos, images, and software, is the property of TravaniaMaldives.com or our content suppliers and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
Limitation of Liability
TravaniaMaldives.com serves as an intermediary between users and Resort Partners. We strive to provide accurate information, but:
- We are not responsible for the quality or condition of accommodations or activities provided by Resort Partners
- We cannot guarantee accuracy of all resort descriptions, images, or amenities
- We are not liable for any injury, loss, or damage resulting from the use of our services
- We are not responsible for delays, cancellations, or other travel disruptions beyond our control
To the maximum extent permitted by law, our liability for any claim arising from the use of our services is limited to the amount you paid us for the specific booking in question.
Indemnification
You agree to indemnify, defend, and hold harmless TravaniaMaldives.com and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services, your violation of these Terms, or your infringement of any rights of a third party.
Privacy Policy
Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review ourPrivacy Policy to understand how we collect, use, and protect your personal information.
Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of revised Terms constitutes your acceptance of such changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Maldives, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Maldives.
Contact Information
If you have any questions about these Terms, please contact us at:
TravaniaMaldives.com
Email: legal@travaniamaldives.com
Phone: +960 123 4567